Policies

Refund Policy

Effective: March 13, 2026

All donations made to the Minong Flowage Association (MFA) are voluntary charitable contributions and are non-refundable. Once a donation is submitted and processed, it becomes the property of the MFA and is applied toward the organization's lake management, conservation, and operational activities.

The MFA is a Wisconsin nonprofit corporation recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. Donations may be tax-deductible to the extent allowed by law. Donors are encouraged to consult a tax advisor regarding deductibility.

Exceptions. In the case of a duplicate charge, processing error, or unauthorized transaction, the MFA will make reasonable efforts to identify and resolve the issue promptly. To report a suspected error, please contact us within 30 days of the transaction date.

Privacy Policy

Effective: March 13, 2026

The Minong Flowage Association is committed to protecting the privacy of our members, donors, and website visitors. This policy describes the information we collect, how we use it, and with whom we share it.

Information We Collect. When you donate, join as a member, or register on this website, we may collect:

• Name, mailing address, and email address
• Phone number (if provided)
• Payment information (processed securely through our payment processor; MFA does not store full credit card numbers)
• Lake or property affiliation and membership status

How We Use Your Information. We use the information we collect to:

• Process donations and membership dues and issue receipts
• Send MFA newsletters, meeting notices, and program updates
• Maintain membership and donor records
• Comply with nonprofit recordkeeping and tax reporting requirements

Membership Directory. The MFA maintains an online membership directory accessible to logged-in members only. By default, only your name will appear in the directory. All other personal information — including your address, phone number, and email — is private by default. You may choose to make contact information visible to other members by logging in to your member account and adjusting your privacy settings. If you have questions about managing your directory visibility, contact us at the address below.

How We Share Your Information. We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With other MFA members through the membership directory, subject to your individual privacy settings (see above)
• With Wild Apricot (Personify), our membership management and payment processing platform, solely to operate our website, process transactions, and manage member records. Wild Apricot's own privacy policy governs their handling of your data and is available at wildapricot.com/privacy-policy. Wild Apricot is prepared to respond to member requests regarding personal data they hold.
• With volunteers or staff who require access to carry out MFA operations (subject to confidentiality obligations)
• As required by law or to comply with a valid legal process

Communications. If you provide your email address, you may receive MFA communications such as newsletters and event announcements. You may opt out at any time by clicking "Unsubscribe" in any email or by contacting us directly.

Security. We take reasonable precautions to protect your information. Online payment transactions are encrypted using Secure Sockets Layer (SSL) technology through our payment processor.

Retention. We retain donor and membership records for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

Children. Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy. We may update this Privacy Policy from time to time. The effective date above will reflect any revisions.

Terms of Use

Effective: March 13, 2026

By accessing or using the Minong Flowage Association website (minongflowage.org) or making a donation through our online platform, you agree to the following terms.

Use of This Website. This website is provided for informational purposes and to facilitate donations and membership services related to the Minong Flowage Association's nonprofit mission. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.

Accuracy of Information. We make reasonable efforts to keep the content on this website current and accurate, but we make no warranties, express or implied, regarding the completeness, accuracy, or reliability of any information on this site.

Disclaimer of Warranties. This website and its content are provided "as is" without warranty of any kind. The MFA does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability. To the fullest extent permitted by law, the Minong Flowage Association, its officers, directors, and volunteers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use this website or our online donation platform.

Third-Party Links. This website may contain links to external websites. The MFA is not responsible for the content or privacy practices of those sites.

Intellectual Property. Content on this website, including text and graphics, is the property of the Minong Flowage Association or its contributors. Some photographs displayed on this site are owned by third parties and are used with their permission; all rights in those images remain with their respective owners. No content on this site — whether owned by the MFA or used with third-party permission — may be reproduced, copied, or distributed without the written permission of the applicable rights holder.

Governing Law. These Terms of Use are governed by the laws of the State of Wisconsin. Any disputes shall be resolved in the courts of Douglas or Washburn County, Wisconsin.

Changes to These Terms. We reserve the right to modify these Terms of Use at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.